Risk Free Shopping with
Michael H. Jewelry
Free Shipping Year Round
Every Michael H. purchase qualifies for free expedited shipping in the US. All shipments are fully insured and shipped via FedEx Two-Day. Upgraded overnight service is available upon request for a nominal fee. We ship to Canada with FedEx International Priority. Delivery times are dependent on the country’s customs. Clients are responsible for duties and taxes.
Please note:
- Every shipment is fully insured
- All items are shipped within 2 to 7 business days after the payment is cleared
- Delivery is only available to the billing address
- All packages will require a signature
Free Returns
Enjoy no hassle, easy returns at Michael H. If you receive a damage item or not as described please inform us soon, after you received it. You can Return the item up to 14 days from the date of receipt. Items are accepted in its Original condition with the tags on it, Unworn, Undamaged, Un-Tampered in anyways. Only Purchase price is Refunded.
Semi Mount Rings setting are refundable Only if the center stone are NOT mounted, Once your stone is mounted or the ring is tampered by any jeweler it will be NON-Refundable.
To return an order, please contact us at 213-342-5919 or email us info@michaelhjewelry.com. We will email you a fully insured, FedEx Two-Day shipping label, and it will include instructions on how to package and ship your item from your nearest FedEx facility. Returns will be processed within a week of receipt.
100% Full Refund – Satisfaction Guarantee
Your satisfaction is our top priority. We are confident you will love your new Michael H. piece! If you are not 100% satisfied with your purchase, you may return it in its new, unused condition for a full refund or exchange. There will be no return shipping fee or restocking fee.
Special orders or items that have been customized are eligible for a 100% credit towards another Michael H. piece. (Some exclusions apply, please ask us for details.) We want to be sure you are completely satisfied with your custom order. In the rare case that you’re not, we will work with you until you’re completely happy. It’s our guarantee!
Lifetime Warranty
At Michael H. we are committed to a superior quality standard. Each piece is handcrafted and quality inspected before shipment. We take pride in our standard for diamond quality and skilled craftsmanship. We are pleased to offer a three-month warranty against any manufacturing defects and a lifetime warranty on the precious metal and diamond authenticity. Free lifetime in-store cleaning and inspection is always available. We recommend having your piece deep cleaned and refinished once every year to two years depending on wear. We do offer this service at a nominal fee. Shipping and insurance is extra.