Shipping & Returns

Risk Free Shopping with

Michael H. Jewelry

 

Free Shipping Year Round

Every Michael H. purchase qualifies for free expedited shipping. All shipments are fully insured and shipped via FedEx Two-Day. Upgraded overnight service is available upon request for a nominal fee. We ship worldwide with FedEx International Priority. Delivery times are dependent on the country’s customs. Clients are responsible for duties and taxes. Military personnel located overseas may also have their packages shipped to an APO or FPO location free of charge.

Please note:

 

Every shipment is fully insured

Delivery is only available to the billing address

All packages will require a signature

 

Free Returns

Enjoy no hassle, easy returns at Michael H. If, for any reason, you are not completely satisfied with your purchase, you may return it within 14 business days of receipt for a full refund or exchange. To return an order, please contact us at 213-342-5937 or email us info@michaelhjewelry.com. We will email you a fully insured, FedEx Two-Day shipping label, and it will include instructions on how to package and ship your item from your nearest FedEx facility. Returns will be processed within a week of receipt.

100% Full Refund – Satisfaction Guarantee

Your satisfaction is our top priority. We are confident you will love your new Michael H. piece! If you are not 100% satisfied with your purchase, you may return it in its new, unused condition for a full refund or exchange. There will be no return shipping fee or restocking fee.

 

Special orders or items that have been customized are eligible for a 100% credit towards another Michael H. piece. (Some exclusions apply, please ask us for details.) We want to be sure you are completely satisfied with your custom order. In the rare case that you’re not, we will work with you until you’re completely happy. It’s our guarantee!

 

Lifetime Warranty

At Michael H. we are committed to a superior quality standard. Each piece is handcrafted and quality inspected before shipment. We take pride in our standard for diamond quality and skilled craftsmanship. We are pleased to offer a three-month warranty against any manufacturing defects and

a lifetime warranty on the precious metal and diamond authenticity. Free lifetime in-store cleaning and inspection is always available. We recommend having your piece deep cleaned and refinished once every year to two years depending on wear. We do offer this service at a nominal fee. Shipping and insurance is extra.